Everything you need to know about seeking medical care in China as a foreign patient
Step-by-Step
A practical guide from initial research to treatment and follow-up
Use CHINAMEDLINK to identify hospitals with international departments in your destination city. Check which languages are supported and whether your insurance is accepted for direct billing.
Reach out to the hospital's international patient department directly. Most accept inquiries via phone, email, or WeChat. Request an appointment and ask about required documents.
Arrange your travel and accommodation. Many international hospitals are located near major transportation hubs. Some offer airport pickup and hotel recommendations for international patients.
Upon arrival, visit the international patient registration desk. Staff will guide you through the process in English or your preferred language. Bring your passport, insurance card, and medical records.
Your consultation will typically be conducted with interpretation support if needed. Doctors at international departments are often English-speaking or have dedicated interpreters. Treatment plans will be explained clearly.
International departments typically accept major credit cards, bank transfers, and direct insurance billing. If your insurer has a direct billing agreement, the hospital will handle claims directly.
Key details every international patient should know
Major international insurers (Cigna, Bupa, Allianz, AXA, MSH) have direct billing agreements with many Chinese hospitals. Always confirm coverage before your visit.
Most international departments operate Monday–Friday, 8:00 AM – 5:00 PM. Some offer Saturday morning clinics. Emergency services are available 24/7 at all major hospitals.
For medical emergencies, call 120 (ambulance) or 110 (police). Most major hospitals have 24-hour emergency departments. International departments may have separate emergency contacts.